Keep it current
Manage WordPress core, theme and plugin updates rather than leaving software to drift out of date.
WordPress Care Plans UK
WordPress Care Plans& Maintenance Packages
Choose a monthly WordPress care plan that keeps updates, backups, monitoring and ongoing technical support organised under one service. Plans start from £99/month, with higher tiers adding malware removal, more frequent performance reporting and included development time.
- Daily automated backups
- Managed WordPress updates
- 24/7 automated monitoring
- UK-based support
Care plan overviewPlans from £99/mo
EssentialReliable routine careBackups, updates, monitoring & support
£99 /mo
StandardMore support for growing sitesMalware removal + 2 development hours
£149 /mo
PremiumFor higher-dependency websitesPriority channels + 5 development hours
£199 /mo
Monitoring and human support are different.
Automated monitoring can run around the clock. Staffed support hours, response commitments and any out-of-hours arrangements are confirmed in your service agreement.
Automated monitoring can run around the clock. Staffed support hours, response commitments and any out-of-hours arrangements are confirmed in your service agreement.
WordPress Care Plans Explained
What is a WordPress care plan?
A WordPress care plan is an ongoing maintenance and support service for a WordPress website. Instead of waiting for something to break, routine work such as software updates, backups, monitoring and technical checks is handled on a recurring schedule.
The value is not simply “doing updates”. It is having a defined maintenance routine, a recovery path and a technical team to contact when the website needs attention.
Keep a recovery path
Daily automated backups reduce the risk that one failed change becomes irreversible.
Know when something changes
Automated uptime and security monitoring can surface problems earlier.
Have technical support
Use an established support route instead of searching for a developer after the problem appears.
Plans & Pricing
Choose the level of WordPress care your website needs
Choose the plan that matches how important the website is to your business and how much ongoing technical support you need.
Essential Care Plan
For smaller business and brochure websites that need dependable routine WordPress maintenance.
£99/ month
- 24/7 automated WordPress monitoring
- Daily automated backups
- Security updates & patches
- WordPress core, theme & plugin updates
- Uptime monitoring
- Monthly performance report
- Email and phone support
- Development scope confirmed before sign-up
Standard Care Plan
For active websites that need more frequent reporting, priority support and some included development capacity.
£149/ month
- Everything in the care foundation
- Daily automated backups
- WordPress core, theme & plugin updates
- Uptime & security monitoring
- Weekly performance reports
- Priority email support + phone support
- Malware removal
- 2 hours custom development
Premium Care Plan
For high-traffic or business-critical WordPress sites that need more included development time and higher-priority support.
£199/ month
- Everything in the care foundation
- Daily automated backups
- WordPress core, theme & plugin updates
- Uptime & security monitoring
- Real-time performance reporting
- Priority support across available channels
- Malware removal
- 5 hours custom development
Final service scope, staffed support hours, response commitments and billing terms are confirmed in the proposal or service agreement before the plan starts.
Full Plan Comparison
Compare WordPress maintenance plans side by side
Compare the main maintenance, reporting, support and development differences without having to guess what changes between tiers.
| Care-plan feature | Essential £99/mo | Standard £149/mo | Premium £199/mo |
|---|---|---|---|
| 24/7 automated WordPress monitoring | Included | Included | Included |
| Daily automated backups | Included | Included | Included |
| Security updates & patches | Included | Included | Included |
| WordPress core, theme & plugin updates | Included | Included | Included |
| Uptime monitoring | Included | Included | Included |
| Performance reporting | Monthly | Weekly | Real-time |
| Email support | Included | Priority | Priority |
| Phone support | Included | Included | Included |
| Malware removal | Not listed | Included | Included |
| Custom development allowance | Confirm scope | 2 hours | 5 hours |
“24/7 monitoring” refers to automated monitoring, not a staffed 24/7 helpdesk. Staffed support hours, response commitments and any out-of-hours arrangements are confirmed in the service agreement.
The Care Foundation
The essentials should be handled on every WordPress care plan
A dependable plan starts with a predictable maintenance routine, recovery capability, monitoring and a clear support route.
Managed software updates
Keep WordPress core, themes and plugins current using a controlled process appropriate to the risk of the change.
Daily automated backups
Create recurring recovery points so a failed change or incident does not automatically become a rebuild.
Security monitoring
Keep security checks and relevant patching part of routine maintenance rather than waiting for a visible compromise.
Uptime monitoring
Automated monitoring helps identify availability problems without relying solely on a customer report.
Performance visibility
Use plan-specific reporting to keep an eye on website performance and surface issues that deserve investigation.
Technical support route
Give the business an established route for WordPress questions, faults and agreed technical work.
Important distinction: Malware removal is included on Standard and Premium. Essential includes security monitoring, updates and patching; active malware cleanup is handled separately.
Clear Support Expectations
24/7 monitoring does not automatically mean a 24/7 human helpdesk
This is an area where many maintenance pages become ambiguous. Making the distinction clear is a trust advantage.
Automated monitoring
Systems can continuously check website availability or security indicators and generate alerts when something changes.
- Can operate around the clock
- Helps surface downtime or security events
- Does not by itself define human response time
Human support
A real person investigates tickets, bugs, changes and incidents. Staffed support hours, escalation rules and priority handling are confirmed in the service agreement.
- Support channels depend on plan
- Issue priority should reflect business impact
- Response commitments are documented in the service agreement
Which Plan Fits?
Choose by how much your business depends on the website
Page count alone is a weak way to choose maintenance. Business dependency, functionality and the amount of ongoing work are better signals.
Brochure & lead-generation websites
A relatively stable site that still needs consistent updates, backups, monitoring and a support route.
- Few complex integrations
- Limited monthly development needs
- Website is important but changes are controlled
Active business websites
Sites that change more often and benefit from malware removal, priority support and included development capacity.
- Regular changes or campaigns
- More plugin/integration dependency
- Needs technical work during the month
High-dependency & eCommerce sites
Sites where downtime, checkout faults or broken integrations can directly affect enquiries, sales or operations.
- WooCommerce or complex functionality
- Higher need for development time
- More business impact when something fails
Controlled WordPress Updates
The process matters as much as the update
Feature lists can look similar until an update conflicts with a theme, plugin or custom feature. A responsible workflow should preserve a recovery path.
Review
Identify the update and consider compatibility or business risk.
Backup
Make sure an appropriate recovery point exists before material changes.
Test
Where risk justifies it, test significant changes away from the live website.
Update
Apply the approved WordPress, theme or plugin change in a controlled way.
Verify
Check important pages, forms and relevant customer journeys after the change.
Recover
If needed, use the rollback or restoration path while the conflict is investigated.
WooCommerce Care
Running WooCommerce? Choose the plan around revenue risk, not just traffic
A store has more failure points than a brochure site. Checkout, payments, order emails, customer accounts and extensions can all be affected by updates or compatibility problems.
- Checkout and payment journey
- Order and transactional emails
- WooCommerce extensions
- Theme and plugin compatibility
- Backups and recovery expectations
- Development/support requirements
Store maintenance reviewConfirm before plan selection
Checkout dependencyHow much business is lost if customers cannot place an order?
Integration complexityPayment, shipping, subscriptions, CRM or other connected services.
Recovery needsTransactional sites may need a different backup and recovery approach.
Change volumeMore customisation usually means more technical support capacity is useful.
Care Plan Onboarding
Already have a WordPress site? We review it before routine care begins
Taking over an inherited site should start with understanding its current condition rather than immediately applying every pending update.
01
Site audit
Review WordPress, themes, plugins, users, hosting context and known issues.
02
Confirm access
Make sure the technical access needed for maintenance and recovery is available.
03
Establish recovery
Confirm a usable backup path before material maintenance work.
04
Enable care
Configure the agreed monitoring, backup and maintenance routine.
05
Maintain & report
Move into the recurring plan and surface relevant work through reporting and support.
Not Sure Which Plan?
Start with a WordPress site review
A plan should match the website you actually run. We can review the current site, identify obvious maintenance risks and help you choose the right level of ongoing care.
Useful before taking over an inherited, outdated or complex WordPress site
Request a Site Review Bring the website URL and any known concerns. We can use the review to decide whether the site is ready for routine care or needs stabilisation first.
Clear Scope
Know what a care plan is for—and what should be scoped separately
Clear boundaries make a monthly service easier to compare and reduce arguments later. The exact service agreement should always override a marketing summary.
Care-plan work
Typical recurring maintenance and the plan-specific items shown above.
- WordPress, theme and plugin maintenance
- Daily automated backups
- Security and uptime monitoring
- Performance reporting at the plan frequency
- Support through the plan's available channels
- Malware removal on Standard and Premium
- Included development time where stated
Work to clarify before sign-up
These areas are confirmed before sign-up as included, excluded or separately quoted.
- Major redesigns or rebuilds
- Large new features and integrations
- Hosting and migrations
- Premium plugin/theme licences
- SEO, PPC and content marketing campaigns
- Out-of-hours human response or emergency SLA
- Complex WooCommerce, membership or multisite requirements
Why UK IT Services
WordPress care backed by wider technical capability
WordPress care sits within a wider technical support capability, giving businesses a route from routine maintenance into development or broader security expertise when required.
WordPress maintenance focus
Keep WordPress-specific maintenance, backups, monitoring and support organised under a dedicated service.
Developer escalation
Standard and Premium include defined development time, and larger technical work can be scoped when routine maintenance is not enough.
Cyber-security capability around the website
There is a route into wider cyber-security expertise if an issue extends beyond routine WordPress maintenance.
UK-based communication
Keep technical website support aligned with the working context of UK business teams.
Published plan pricing
Three visible monthly prices make it easier to understand the starting commercial model before contacting the team.
Clear service routes
Routine care stays here, deeper WordPress maintenance sits on the parent service page and active compromise routes to malware removal.
Our clients
Trusted with websites and wider technology
Care-plan customers sit alongside the organisations we support with IT, security and digital work.
Discuss Your IT Requirements
Latest insights
Practical guidance on website care
Short, practical guides on WordPress maintenance, security and choosing the right level of cover.
Client Feedback
What Our Clients Say
Feedback from customers who have used UK IT Services for website maintenance and technical support.
Trusted customer feedback
★★★★★
4.7 out of 5 on Google. Verified reviews from businesses we support across Crawley, London and the South East. Read them in full on our Google Business Profile.
KF
Kymani FletcherGoogle review
Very happy with the website maintenance service. Updates are handled promptly and without disruption.
ZW
Zachary WattsGoogle review
Professional service with fast response times. Highly recommended.
GC
Giulia CostellaGoogle review
A highly capable professional who easily finds solutions to problems and learns quickly.
WordPress Care Plan FAQs
Questions to answer before choosing a maintenance plan
Clear answers to the practical questions businesses ask before choosing a WordPress maintenance plan.
What is included in a WordPress care plan?
All three published plans include recurring WordPress monitoring, daily automated backups, security updates and patches, core/plugin updates, uptime monitoring and performance reporting. Standard and Premium also list malware removal and defined custom-development allowances.
How much do UK IT Services WordPress care plans cost?
The monthly plan prices shown are £99 for Essential, £149 for Standard and £199 for Premium. Billing and cancellation terms are confirmed before the service begins.
What does 24/7 WordPress monitoring mean?
It means automated monitoring can continue around the clock. That is different from a staffed 24/7 helpdesk. Human support hours, escalation rules and response targets are confirmed separately in the service agreement.
Can you maintain a WordPress site you did not build?
Yes. The onboarding approach starts with a site audit and access review so the existing WordPress setup, plugins, hosting context and known issues can be understood before routine care begins.
Are backups included?
Yes. Daily automated backups are included across all three plans. The exact retention period and restoration process are confirmed in the service agreement.
Is malware removal included?
Malware removal is included on the Standard and Premium plans. Essential includes monitoring, security updates and patches; active malware cleanup should be discussed separately.
How much development time is included?
Standard includes 2 hours of custom development and Premium includes 5 hours. Development support on Essential is confirmed when the site and required scope are reviewed.
Do you support WooCommerce websites?
UK IT Services supports WooCommerce, but stores vary significantly in plugins, payments, integrations and business dependency. The site should be reviewed before choosing the care-plan tier.
Does a care plan include website hosting?
Hosting is included only when it is specifically stated in your proposal. Website hosting and WordPress maintenance are related but separate responsibilities, and the boundary is confirmed during the site review.
What if the site is already hacked or badly broken?
An actively compromised or unstable site may need recovery or stabilisation before routine maintenance is appropriate. For a hacked WordPress site, use the dedicated malware-removal route.
Choose With Confidence
Not sure which WordPress care plan fits your site?
Send us the website URL and a short description of how you use it. We can review the current setup and help you decide whether Essential, Standard, Premium or separately scoped work is the right next step.
- Share the website URL
- Tell us whether the site is brochure, lead-gen or WooCommerce
- Mention any known update, security or performance concerns
- We can recommend the appropriate service route
Request a WordPress plan review
Send us the website details and we will review the most suitable care-plan route.